Shipping policy

Processing Time

All orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking information as soon as your order ships.

Shipping Rates & Delivery Estimates

Shipping is calculated at checkout based on your location and order size. Most U.S. orders arrive within 3–7 business days after shipment.

Free Shipping

We offer free shipping on U.S. orders over $50.

Shipping Carriers

We currently ship via USPS and UPS. Carrier may vary depending on the destination and size of your order.

Order Tracking

Once your order is shipped, you’ll receive an email with a tracking number. Please allow up to 24 hours for tracking info to update.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us at support@nathanadams.shop within 7 days of delivery. We'll work with you to make it right.

International Shipping

We offer international shipping to select countries. International orders may be subject to customs duties, taxes, import fees, and other charges imposed by the destination country. These costs are not included in the purchase price or shipping cost and are the sole responsibility of the customer.

Delivery times for international shipments are estimates only and may vary due to customs processing, carrier delays, or factors beyond our control. Once an order has shipped, we are not responsible for delays, losses, or additional fees caused by customs authorities or international carriers.

Customers are responsible for ensuring that products ordered are permitted for import into their destination country. We are not responsible for packages refused, seized, or destroyed by customs. International orders are not eligible for free shipping promotions unless explicitly stated.